There’s nothing quite like the taste of authentic Filipino cuisine to bring you back home—at least in heart and mind. That’s why returning OFWs’ top must-have when they go home is to eat the Filipino meals they’ve been craving for years. Fortunately, hotels in Pasay...

For many provincial-based Filipino OFWs, booking a stay at a hotel in Metro Manila is just part of the overall experience. When they have their papers processed at various government offices and foreign embassies, they’ll often need local accommodations. When they...

Hotels all need to go above and beyond in delivering great service if they want to earn dedicated clientele. At better hotels, the rooms might be just a bit quieter, the beds more comfortable, and the bathrooms more luxurious. Guests at decent hotels will also enjoy...

According to a report by PowerReviews, around 99.9 percent of customers turn to online reviews when making buying decisions, and over 96 percent look specifically for negative reviews. A business’s success is significantly tied to its online reputation, and businesses...

Anyone running a hotel knows that excellent facilities and stellar service remain the most powerful driving factors for repeat business. But hoteliers shouldn’t sleep on other strategies to further encourage customer loyalty and patronage. One particularly effective...

Your hotel’s brand goes beyond the name and logo. It’s essentially the hotel’s identity, which includes everything that you want your potential guests to know about your brand. With a strong brand, you can build trust, create a lasting and pleasing impression on your...

For the hospitality industry, particularly hotels and other accommodation providers, social media is one of the best platforms—if not the best platform—for marketing and advertising. A social media network can host bits of user-generated content by the million, and it...

Technology has come a long way, and the hotel industry is constantly evolving to keep up with an increasingly digitalized economy. Over the past couple of decades, technological advancements have drastically improved how hotels operate, from surface-level changes like...

As the effects of climate change worsen and become felt throughout the world, more people are becoming more eco-conscious to minimize their contribution to global warming. To reduce their ecological footprint, many have adopted various eco-friendly habits and...

Going above and beyond guest expectations has always been what separates the good hotels from mediocre ones. While having a full suite of amenities or a trendy in-house restaurant are good attractions, hotel clients are more likely to make multiple bookings where they...